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Episode 241: Life & Death Design with Katie Swindler
UI Breakfast: UI/UX Design and Product Strategy
The Number One Thing to Do When You're in a Panic Situation
The freeze is a very, very possible thing thatn happen when people panic. So the first thing to do is just to give them an immediate, singular first step getting them over that hump of inaction. Reduce complexity as much as possible. Mix of visuals and words helps a lot. Keeping things in an ordered list. If there are choices to be made, using choice, really smart choice architecture. And so it's much easier for us to process those sorts of instructions when we're stressed.
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