3min chapter

Cold Call cover image

Management Lessons from the Sinking of the SS El Faro

Cold Call

CHAPTER

The Last Moment of Truth

CNN's John Sutter looks at the role of subordinates in a tragedy like this. The captain was ultimately responsible, he says, but there is culpability among his subordinates as well. One officer became ambivent about being an officer because she thought it would wreck her personal life and disappeared for 18 weeks at a time to have relationships with other people. Another told him they were on intercept course woth the storm. It's now classified by fox news, she says, as a category three hurricane. So so i've plotted different course. Would you allow me to do that? Ano says, no. That is the final moment of truth.

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