7min chapter

The Empathy Edge cover image

Andrea Butcher: Balancing Empathy, Accountability, and Vulnerability

The Empathy Edge

CHAPTER

Empathy and Clarity in HR Leadership

This chapter explores the learning experiences of emerging HR leaders and their comfort with technology and social media, contrasting these traits with previous generations. It emphasizes the importance of empathy in workplace communication and how clear expectations can foster accountability and diminish entitlement among team members. The discussion also highlights the value of seeking feedback from trusted advisors to enhance leadership skills and strengthen team connections.

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