The rise of customer-centricity with Benjamin Humphrey | Dovetail
The Optimal Path
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How Do You See Research Repositories as Enablers for Speed and Scale?
Research repositories, or insight libraries, being similar to that of design systems. For example, jeerer a alassian gets quarter of a million pieces of in product feedback every year. When you're geting that much feedback and it's all unstructured and qualitative, how do you make sense of that? "i haven't come across any organization but has a good answer to this"
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