Experiencing Data w/ Brian T. O’Neill  (UX for AI Data Products, SAAS Analytics, Data Product Management) cover image

172 - Building AI Assistants, Not Autopilots: What Tony Zhang’s Research Shows About Automation Blindness

Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)

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Intro

This chapter explores the complexities of achieving product-market fit for B2B AI and analytics SaaS companies, emphasizing user experience as a crucial factor for customer retention and sales. It underscores the role of effective design in dashboards and UX, while also addressing the challenges product leaders face in gaining traction.

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