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Elevate Classics: Liz Wiseman on Building A Team of Impact Players

Elevate with Robert Glazer

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Managing Chaos and Uncertainty: Leadership in a Mass Casualty Incident

This chapter discusses a story about Dr. Kevin Menace, an attending physician in the emergency room at Sunrise Hospital in Las Vegas, who took charge and implemented an effective triage system during a chaotic situation where 250 people arrived with gunshot wounds. The story emphasizes the importance of normalizing problems, prioritizing urgent actions, and making quick decisions in critical situations.

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