Lenny's Podcast: Product | Growth | Career cover image

Becoming an AI PM | Aman Khan (Arize AI, ex-Spotify, Apple, Cruise)

Lenny's Podcast: Product | Growth | Career

CHAPTER

Empowering User Agency in AI Products

This chapter emphasizes the vital role of user agency in AI product development, using the historical example of Betty Crocker's cake mix to illustrate how increasing user input can enhance engagement and satisfaction. It discusses the challenges faced by AI product managers in aligning organizational goals with customer needs, while also highlighting the importance of energy and collaboration within teams. The chapter encourages embracing uncertainty and leveraging AI tools for deeper insights, fostering innovation through iterative learning and engagement.

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