This chapter explores the role of a global COO in a federated partnership like KPMG and discusses the importance of balancing global consistency and local differences for growth and trustworthiness.
In a global professional organisation, how do you achieve alignment across national offices? Empson outlines one powerful method – social control – and Morley explores his experience of leading partners through the process of global integration. They talk to Philip Davidson, currently Global COO of KPMG about exercising power while walking the global/local tightrope.