The Importance of Listening to Clients

As Eric Spofford tells it, he spent his teen years in the throes of addiction and crime. When he got sober, he became a crusader for recovery. We hear how he built his company – and his power. And we hear allegations that he abused that power by sexually assaulting members of his own staff.

The 13th Step is a production of New Hampshire Public Radio’s Document team. More at 13thsteppodcast.org.

Nearly all the music in this podcast was written by Jason Moon. At the top of this episode, we used an excerpt of a track by “grapes” featuring J. Lang and Morusque. It’s called “I dunno.”

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