
The Blue Yarn
99% Invisible
00:00
Oncology Cancer Patients Are Short of Breath
Charles kenney is the author of transforming health care, a book about virginia mason's journey to adapt the tiota production system to health care. He says that when doctor caplin told his staff they would be changing everything about the way they operate it was not pretty. And this whole multi year overhaul started with a ball of blue yarn. The staff met with a sense and he took out the ball ofblue yarn and a map of the hospital,. He told the staff to trace the path a cancer patient would take on a typical visit for cemotherapy treatment. They were amazed at how far ou patients travelled.
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