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Jesse Zhang On Raising $231 Million To Build A Conversational AI Platform That Empowers Enterprises To Provide An AI-Driven Concierge Customer Experience

DealMakers

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From Passion to Entrepreneurship

This chapter recounts an individual's journey from discovering their passion for computers through math competitions to studying computer science at Harvard. It highlights their entrepreneurial pursuits, the risks of premature commitment to business ideas, and the importance of adapting based on customer feedback. The chapter also explores the evolution of a high-performance gaming capture company during COVID and the development of an AI-driven customer service platform, sharing key insights on market validation and building partnerships.

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