4min chapter

Fintech Layer Cake cover image

The “New” Bank-Fintech Risk Guidance with Jonah Crane

Fintech Layer Cake

CHAPTER

The Future of AI in FinTech

Jonah Crane: It seems like banks are looking to some of the new sort of generative AI or LLM based tools to try to really ramp up their customer engagement in one way, shape, or form. He says he's seen a bunch of experimentation at least start to get off the ground in recent months. "I think it comes down to a lot of internal processes as well," said Crane.

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