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6min chapter
Proactive Customer Engagement & the Evolving Role of CSMs ft. Tatiana Ferreira (Launchmetrics)
Unchurned - The No. 1 podcast for Customer Success
Leading Change: Strategies for Team Engagement
This chapter explores how to effectively lead teams through organizational changes, emphasizing the importance of communication, stability, and team alignment. It highlights the role of OKRs in fostering engagement and collaboration, while advocating for personal interactions to strengthen team dynamics.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode