EP 134 | Ryanne Doumet - How PandaDoc scaled their high touch customer success model as the company scaled.
CHURN FM
00:00
Is Your Team in a Matrix Organization?
Nicei sounds like you've also got a good allinment as a whole. You mention as well, thats you're a matrix organization. Can you explain what that means? It'll bet more in detail. So matrix organization's help and power every individual tomake an impact and a difference. That's very cool, and definitely a great way to let dog food and use our unpoectsam, time and think. And then so originally for five slides, and then just from there, t evolved over time. Like, how were you feeding back the learnings in from the team? Obviously quite a big team. Everybody presenting ther must have been quite a bit of feedback coming in
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