The Board Game Design Lab cover image

How to Have Massive Success on Kickstarter with Amy and Dusty Droz

The Board Game Design Lab

CHAPTER

The Importance of Customer Service

"Think about those objections don't take if somebody says something mean to you say okay yeah they're a jerk right but then also say but they did say this thing how do I address this?" "I've ran into online is so many people that have sent me messages or comments or emails or whatever and have seemed like a jerk come to find out English just wasn't their first language. It doesn't matter they could be the worst backer on the planet and we have no backers on the planet who are the worst backers ever all our backers are wonderful human beings."

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner