Seller Sessions Amazon FBA and Private Label cover image

15 Hacks to Supercharge Your Amazon Business with Former Amazonian John Derkits

Seller Sessions Amazon FBA and Private Label

CHAPTER

The Importance of Post-Sale Support and Introduction to Onsite

This chapter highlights the significance of post-sale support for consumer electronic brands, focusing on Bluetooth speakers. It introduces the concept of Product Life Cycle Support (PLS), a program that enables third-party sellers on Amazon to provide post-purchase assistance and suggests using Onsite, a company that helps sellers manage customer support and reduce returns.

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