Is There a Probability of Misconceptions in Confrontations?

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A man and a woman got into a fight about whether to wear face masks. Both parties seem to feel like theyar victims of incivility. Imean, that makes it really tough to come up with norms for communicating or how we treat each othertamta,. i came by this clip of an incident that took place on a delta airline's flight between tampa and atlanta.

It’s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior — whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight — can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility.

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