"Tech Finance" with Sasha Orloff: B2B Fintech | AI | Finance Tech cover image

E31: When 3.6 Million Users Need a New Home with Copilot Money's Andrés Ugarte

"Tech Finance" with Sasha Orloff: B2B Fintech | AI | Finance Tech

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Navigating User Anxiety Amidst Major Service Shutdown

This chapter explores the fallout from the shutdown of a popular personal finance app, highlighting the initial panic experienced by its 3.6 million users. It also delves into the challenges faced in ensuring user security and managing expectations during the transition to a new platform.

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