4min chapter

"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy cover image

E31: When 3.6 Million Users Need a New Home with Copilot Money's Andrés Ugarte

"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy

CHAPTER

Navigating User Anxiety Amidst Major Service Shutdown

This chapter explores the fallout from the shutdown of a popular personal finance app, highlighting the initial panic experienced by its 3.6 million users. It also delves into the challenges faced in ensuring user security and managing expectations during the transition to a new platform.

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