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Greatest Hits: Introspection with the Ladder of Inference

Troubleshooting Agile

00:00

What Did They Say? What Did You Say?

Theory says that you should have gone from the one to the other. Most of the work tended to be around assumptions and meanings. And we these two lines of dialogue could generate pages of notes on all the assumptions that were going on. The point was to become more aware of what you were thinking.

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