We talk to agency owners every single day and a question that often comes up is: when to hire a Client Account Manager?

We're here to give you a peek behind the curtain on what the typical pain points are that agency owners are experiencing when it's time to bring on a Client Account Manager (and when it's not quite time yet).

TIP: If you're stuck in client emails all day and don't have time to focus on growing your agency, then it may be the right time to hire a Client Account Manager.

In this episode, we're also spilling our secret sauce and diving into the details of our hiring process for finding superstar Client Account Managers. We get over 600 applications a month, so we know a thing or two about how to find the best talent.

It's not a short process but it's how we ensure we find unicorns for our agencies 🦄

Like this episode? Here are more episodes on hiring Client Account Managers:

✔️ How An Account Manager Can Be A Profit Center Vs. A Cost Center

✔️ How Do We Present Ourselves As Full-Time Account Managers Inside Agencies (For Less Than 20 Hours/Week)

[HELPFUL LINKS]

Onboarding Checklist: Grab our onboarding checklist here.

[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

Cheers, to happy clients!

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