If we were to sit down with Donald Trump, I would in fact be lucky to be in the same room with him. You know, stroking their egos is not a bad thing. Because that's how they see themselves. Emotional currency is not going to solve every deal. If they feel disrespected, they'll probably be more frustrated and angry and demanding. And just come to them with respect or with calm or...
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Chris Voss highlights the significance of recognizing and acknowledging the emotions and underlying motivations behind an argument. By demonstrating empathy, individuals can establish a connection and create an atmosphere conducive to constructive dialogue.
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