The After Action Review Process in the Non-Commissioned Officer Corps

This episode marks the second installment of research scientist David Correll speaking with the 2021–22 MIT CTL military fellows: US Army Col. Joe Parker, Lt. Col. Brian Young, and Louisiana National Guard Lt. Col. Stephen J. Luebbert.

Today’s conversation is all about empathetic leadership. Parker, Young, and Luebbert discuss how leading teams in high-stress environments like military combat requires empathy and humility. They revisit continual process improvement, applying the "red cell" strategy, and the after-action review process. Sharing their personal stories, they portray how effective leaders listen to those around them and enthusiastically welcome positive and negative feedback to make sound decisions, foster team cohesion, and achieve peak performance.

Since 2007, MIT CTL has hosted three US military officers each year for a course of academic study that parallels the MIT ten-month Supply Chain Management master’s program. Sponsored by the United States Army War College’s Senior Service College Fellows (SSCF) program, top officers are selected to attend.

CTL Military Fellows accompany the more than 80 other global business professionals in the program’s curriculum and develop strong analytical, change management, and leadership skills. Their work includes an in-depth research project.