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216. Creating an Environment of Continuous Coaching w/ Morgan J Ingram

The Customer Experience Podcast

CHAPTER

Introduction

Ethan Butte: The single most important thing you can do today is to create and deliver a better experience for your customers. Morgan J. Ingram, the Director of Sales Execution and Evolution at JB Sales with John Barrows and Team, talks through why no single role controls customer experience. Steve Passanelli says he learned by being open and vulnerable and honest on LinkedIn. He also explains why so few people actually take action based on what they hear in videos and podcasts.

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