Arming the Restaurant Rebels with Tock CEO Nick Kokonas
ACQ2 by Acquired
Innovations in Restaurant Reservations
This chapter explores the complexities of restaurant reservations, focusing on the trust issues between diners and establishments. The discussion covers innovative strategies, such as implementing deposits to reduce no-shows and the need for better customer management systems. Additionally, it critiques existing reservation platforms and highlights the misalignment of incentives in the restaurant software industry.
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