There is a Workshop for that! | The greatest Podcast about Facilitation cover image

Fostering Innovation through Team Collaboration with Stefano Mastrogiacomo

There is a Workshop for that! | The greatest Podcast about Facilitation

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The Power of Trust

When emotions are high and people don't have the language for expressing them in a non-destructive way, they tend to stay silent. I've seen more than once where when emotions are high for too long, that external third party, you, plus the help of a visual pool that tracks the conversation, creates a safer and safer space. So at the beginning, they only talk to you. At the end, they talk to the poster. You're not there anymore. And at the end, it's part of that trust building process.

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