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Can AI Be Harmful? A Conversation with MIT’s Dr. Marzyeh Ghassemi

NEJM AI Grand Rounds

CHAPTER

How to Trust a Black Box AI Tool

The question that I hear a lot from clinicians primarily is about trust. And they will say something like, how can I use this black box AI tool if it can't explain it's reasoning to me? We have very, very good evidence that in human decision making models with more perceived transparency or explainability hamper people's ability to detect when a model is making a serious mistake. The same people are able to detect those mistakes in quote unquote black boxes where there is no explanation.

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