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188. Bill Hauser, SMB Team – Toolkit: Think Big, The Blueprint for Doubling Revenue

Personal Injury Mastermind

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The Importance of Net Promoter Score in Law Firms

When you have systems, you can become more profitable. You eliminate the duplication of efforts and because of mistakes and you can eliminate waste at all these things. That's why I think, I think net promoter score is the Holy Grail. And not only that, it's, it's profit too. Right? Chris: Let's kick over just briefly because I've got your CEO is going to be joining me in the future about the virtual assistant company. How does that work? How does it help law firms? Tell me a little bit about that.

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