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386 The Revenue Acceleration Playbook by Brent Keltner

The Marketing Book Podcast

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Are You Speaking the Same Language?

Douglas Rushkoff: Good value discovery makes it possible to thrill and delight each individual customer by sharing only the product and company information most relevant to the customer's goal. He says if you want to differentiate yourself from all the sellers out there, speaking into your buyer's impact or success statement in language that they have shared with you is a big step forward. Rushkoff asks his team of sales experts what are their goals for today? "Think about it differently. It's the best way for us to get them lined up together on why they might buy from us"

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