The CX Cast cover image

431: Metrics Obsession – Fixing Dysfunctional CX Measurement

The CX Cast

00:00

Outro

Hosts close the episode, invite feedback, and share contact details for follow-up with Forrester.

Play episode from 36:36
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app