Encore: How To Succeed When Everyone's Mad at You
How To!
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Don't Let People See You Sweat
In moments of conflict, when some one has a lot of responsibility, and probably is damned if he does, damned if he doesn't like this, yt the instinct is to build wall, like, to be stoic, to be the authority figure. And what you're suggesting, and that it sounds like john is uneasy with, is is go against that instinct and try revealing just a little bit. If it feels uncomfortable, that probably means your doing it. Don't be afraid to show a little vulnerability. It may feel like your opening yourself up to attack, but if you do it carefully, it can have the opposite effect.
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