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Starbucks' Bitter Brew | The Founder's Curse | 1

Business Wars

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Starbucks Under Scrutiny: Efficiency vs. Ethics

This chapter explores Starbucks' struggle to meet increasing service demands while facing unionization challenges and labor law allegations. It highlights the implementation of the Siren System and the scrutiny CEO Schultz faces regarding employee rights, creating a tense atmosphere of corporate and ethical dilemmas.

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