How to Assess Your Emotional Quotient

The way people communicate their emotions in mental states is only 7% of how we communicate our internal state, if you like. 93% is nonverbal. So it's our ability to apply things like facial expressions and hand gestures and body gestures and vocal intonations that help us express ourselves. And so when I'm interacting with people, if you're completely kind of oblivious to all of these signals and you're sitting there and you're maybe not making eye contact, maybe not really, there's the synchronicity in our interactions. If I say something funny and you laugh right away, then we're in sync. If I says something funny five seconds later, then the dynamics are

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