The Importance of Compassion in the Web

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Cara Magrane: This is about showing compassion towards the trials that people have. Eric, your final heartfelt plea? I think it would be to be more compassionate towards your users. So much of what we are is encoded really on the web in one way or another. But maybe what it needs now is a little bit more humanity.

Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to […]