nick and Jason were both in the restaurant business as children. Nick was a derivatie trader, then he became a restaurant tour guide; Jason is a sothware salesman on tropenora. The pair are now twitter buddies but have never been to each other's restaurants. Now they're going for dinner at Linia - an award-winning mishel and star restaurant with great hot dogs.
Nick Kokonas joins to discuss his his company Tock (10:50), his world-class restaurant group Alinea (0:54), how restaurants can improve their operating leverage (18:05), digital experiences augmenting hospitality (39:41), why tipping needs to be replaced (44:50), the labor supply (56:16), inflation (1:00:27), employee health and more!