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Compassion Is the Next Step
You have a tremendous amount of compassion for people. You know that when some one criticises you, they're attacking you. But you also know that they've been hurt and they're struggling. So you want to know how to respond to them and have them better as sult of the interaction instead of coming back and making him feel worse. There's a real fine line there the distinct things. Ampathy is not compassionate. Compassion is the next step.