14min chapter

Tom Bilyeu's Impact Theory cover image

Leila Janah on The Keys to Building Character (Replay)

Tom Bilyeu's Impact Theory

CHAPTER

Compassion in the Face of Criticism

The speaker shares a personal story about receiving a negative email criticizing their work and discusses how they responded with compassion, leading to a positive exchange. The experience inspires the speaker to consider ways to fight domestic poverty and expand their organization's impact.

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