The Gradual Impact of Automation and Recovery in the Hospitality Sector

First it was Bytedance’s app TikTok, now it’s Tencent’s WeChat: the Trump administration’s fervour to ban or dismantle wildly popular Chinese apps is increasing. In these straitened times, employees naturally worry that robots and software are coming for jobs—but the pandemic may actually slow that transition. And Britain’s government suggests slimming down even as it subsidises meals out.

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