Curious why your sales might be slipping away? Join Martin & Khalil, with America’s service sales coach, Joe Crisara, as they delve into common sales pitfalls and practical tips to boost your game.

Time Stamps

02:04 - Episode Intro
02:57 - Joe's Iconic Sales Failure Story
13:58 - Lessons Learned from Sales Failures
19:20 - Creating Value and Personalizing Service
30:06 - Sales Rhythm and Company Culture
33:46 - Importance of Certifications and Safety
38:52 - Communicating Value and Differentiation in Sales
42:34 - Building Relationships and Closing Sales
44:43 - 4 Things to Do to Stop Losing Sales
49:00 - Episode Outro & Takeaways

Snippets from the Episode

“People are more important than things.” - Joe Crisara
“Your ego is not your amigo.” - Joe Crisara
“I don't lower the price anymore ever. I'd rather give you more service.” - Joe Crisara
“More for the same instead of the same for less.” -Martin Holland
“The worst thing I could do to my worst enemy is putting them in the construction business without any training.” - Joe Crisara
“You're not going to do things right unless you find out the wrong way first.” - Joe Crisara

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Resources

Check out OpenPhone
Build a Business that Runs without you. Explore our GrowthKits
Need Marketing Help? We Recommend Benali
Need Help with podcast production? We recommend Demandcast

More from Joe Crisara

Service MVP website
Joe Crisara on LinkedIn
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