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The Habits of Purposeful Leaders: How to Build Systems of Productivity & Improvement (with Mike Murchison, CEO of Ada)

This New Way

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How Do You Get to 30 and 30?

Ada atata's goal is to automate 30% of customers customer service inquiries in 30 days or less. The internal momentum that came behind 30 and 30 ended up translating into an external go to market motion for the company. "You start to see the impact of goal clarity actually manifest in your customers if you do it right"

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