"I have friends that have been pulled out of the depths of hell from what you do," he says. "It's every man, woman and child who left the body behind there ... You should know better than anybody else how powerful your words are." He calls on Delta Airlines to refund veterans' excess baggage fees after they charge them when returning from a combat zone. 'Within 48 hours, they had reversed their decision and we're refunding the money,' Obama adds.