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617: Winning Clients Without Lowering Your Fees: How to Make Your Firm Stand Out with Enoch Sears & Rion Willard

Business of Architecture Podcast

CHAPTER

Enhancing Client Experience in Architecture

This chapter explores the advantages of charging higher fees for architectural services to attract high-net-worth clients who appreciate expertise. It emphasizes the significance of client experience, personalized services, and the investment in soft skills to differentiate an architectural practice in a competitive market. Through real-world examples and marketing strategies, the chapter illustrates how emotional connections and effective communication can enhance client relationships and improve a firm's reputation.

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