How SRE tooling worked before AI

In this episode, Steph Hippo, Platform Engineering Director at Honeycomb, joins The Prodcast to discuss AI and SRE.

Steph explains how observability helps us understand complex systems from their outputs, and provides a foundation for SRE to respond to system problems. This episode explains how AI and observability build a self-reinforcing loop. We also discuss how AI can detect and respond to certain classes of incidents, leading to self-healing systems and allowing SREs to focus on novel and interesting problems. She advises small businesses adopting AI to learn from others' mistakes (post-mortems) and to commit time and budget to experimentation.