The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

UserTesting’s Janelle Estes on using human insight to create memorable experiences

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Centre for Human Insight

Janel estus is the founder and CEO of ixtis, an online testing company. He says he's looking to build a movement around human insight in user testing. janel: "I think we have so much momentum, and our main challenge is really around awareness"

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