The Sunny Side of Bankruptcy
After Hours
00:00
The Importance of Loyalty Programs
Felix: I was going to go with the new season of Happy Valley, but our last conversation triggered a thought that I just want to instead use. He says he recently flew on KLM and they give you little Delft house filled with Dutch gin. Felix: For anybody in charge of a loyalty program, really think hard about how to do something that goes beyond like miles.
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