3min chapter

After Hours cover image

The Sunny Side of Bankruptcy

After Hours

CHAPTER

The Importance of Loyalty Programs

Felix: I was going to go with the new season of Happy Valley, but our last conversation triggered a thought that I just want to instead use. He says he recently flew on KLM and they give you little Delft house filled with Dutch gin. Felix: For anybody in charge of a loyalty program, really think hard about how to do something that goes beyond like miles.

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