AI and Hospitality: The Vegas Experience

This chapter provides a local Las Vegas perspective on the CES 2025 technology showcase, focusing on the concept of the Autonomous Hotel and its AI capabilities for guest personalization. The discussion addresses the balance between data privacy and the use of technology in enhancing guest experiences, questioning the implications of AI solutions on human interaction in the hospitality industry. Personal anecdotes about navigating Las Vegas and reflections on technological adoption challenges in hotels enrich the conversation, highlighting both innovative advancements and their potential pitfalls.

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