Personalization: high tech and high touch

Wondering how other companies get customers to actively promote their business? Want to explore a proven framework that turns one-time buyers into lifelong advocates? To learn how to create superfans using a proven five-step framework that transforms customer experience into customer loyalty and referrals, I interview Brittany Hodak.

Guest: Brittany Hodak | Show Notes: socialmediaexaminer.com/701

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