The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 480: The Non-Obvious things about the Future of Fintech with Plaid COO Eric Sager and Kate Rooney, Technology Reporter at CNBC

The Official SaaStr Podcast: SaaS | Founders | Investors

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How to Build a Better Customer Experience

Fersis just seamlessly authenticating their bank and making the pay out right away. You win on both sides thereay, you win because you're creating a much better customer experience. The realitya is that so many customers are still with some of the more traditional players,. That's who they do business with. And so there's a real opportunity to leverage that into building this next generation of experiences.

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