2min chapter

Working It cover image

How to master the art of schmoozing

Working It

CHAPTER

How to Shape a Conversation

Matt Abrams has some more advice on what questions to ask and what he calls conversation structures. He says with this structure, you can do a lot in small talk. So for example, if I have to initiate, I might go up to you and say, what brings you here? And then I'd ask, you know, so what? Why is that important or what value are you finding here? Then after you answer that question, I can say, oh, and what's next? What are you hoping to do? Just by leveraging what, so what, now what? I have a mechanism to initiate and continue conversation.

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