Hissam Sakari, former head of BBC Arabic and Emma Robertson, co-author of BBC World Service, Overseas Broadcasting. Hissam: Governments tend to be somehow a little bit edgy about the BBC content. It's really a pity that the British government does not seem to feel now how important its soft power is for many people across the globe. They probably would want only to continue serving those who, the elite audience who have access to the internet and laptops and smartphones.

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