Mastering Communication in Leadership | 11min snip from The Art of Charm

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Handle the Pressure and Avoid These 3 Leadership Traps | Sabina Nawaz

The Art of Charm

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CHAPTER

Mastering Communication in Leadership

This chapter explores the essential role of communication in effective leadership, focusing on the need for leaders to recognize and manage the power dynamics that arise with their roles. It discusses practical strategies like active listening and open-ended questions to foster a collaborative team environment and mitigate misunderstandings. Additionally, the chapter addresses the common traps that hinder professional growth and offers solutions to help individuals move beyond mediocrity toward impactful leadership.

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In today’s episode, we explore the essential leadership skills that transform good managers into great ones with Sabina Nawaz. As the CEO of Nawaz Consulting, Sabina has advised Fortune 500 executives, government leaders, and nonprofit organizations on how to navigate the complexities of leadership, influence, and communication. Sabina is also the author of You're the Boss: Become the Manager You Want to Be and Others Need.

Introduction

Join us for an eye-opening conversation with Sabina Nawaz as she breaks down the biggest leadership challenges that most managers never see coming. Why is getting promoted one of the riskiest moments in your career? How does pressure—not power—corrupt even the best leaders? And what simple shifts can transform an overwhelmed boss into a high-impact leader?

What to Listen For

Introduction – 00:00:00

Why is getting promoted one of the most dangerous moments in your career?
Why do the skills that get you promoted stop working once you’re in a leadership role?
What are the three biggest mistakes new leaders make without realizing it?

How Communication Defines Great Leadership – 00:09:19

What is the biggest blind spot leaders have when giving feedback?
How does a simple two-word question ("Say more") instantly improve communication?

The 5-to-1 Rule: How Feedback Shapes Performance – 00:19:45

What is the ideal ratio of positive to corrective feedback—and why is it so high?
Why do managers fear giving too much praise, and how does this backfire?
How can positive feedback be structured so it actually drives high performance?

The Danger of Singular Thinking in Leadership – 00:27:08

How can a simple mental exercise help leaders see multiple perspectives?
How can managers prevent team members from playing one leader against another?

Mastering Self-Leadership – 00:39:05

How do childhood experiences shape leadership styles, and why does this matter?
What micro-habits can leaders use to stay composed and effective under pressure?

The Delegation Dial: Why Leaders Struggle to Let Go – 00:49:26

What is the Delegation Dial, and how can it help leaders empower their teams?
Why do most meetings waste time—and what should they focus on instead?

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